1. We only answer e-mails regarding the following.
 1. Your current reservation
2. Past reservations
3. Trouble with making a reservation
4. Changes to a current reservation
5. Challenges with cancelling a reservation
 2. For your privacy and security, please send the following with your e-mail.
 1. Confirmation or cancellation e-mail
2. Arrival/departure dates
3. Travel destination
 3. E-mails do not get forwarded to the hotel.
 Changes to reservations are to be made solely by you, the guest to our site. Changes to current reservations cannot be made via e-mail nor phone.
 All changes can be made online. For information on how to make such changes, visit ourFAQ'spage.

Please be patient while we process your request.